One mistake that business owners in general make over
and over again is to neglect the relationship with their possible or current
clients. They fail in building a relationship based on trust from the beginning
and in spite of all the signs that they receive afterwards, they continue with
the same tactics. If you own a laptop repairs
Bishops Stortford shop, you might
be interested in building that trust. This article presents some common
mistakes and offers solutions.
1. Websites
with no email address provided
Unfortunately, many business owners fail to see the
importance of providing as much contact information as possible. The email
address is many times omitted and the reason that they invoke is spam
prevention. So, a business owner prefers to lose potential clients instead of
deleting occasional spams or setting up spam filters correctly. Moreover, if
this happens in the world of computers, if this decision is made by laptop
repair specialists, no wonder clients choose other service providers.
2. No physical
address provided
You must understand that people need to take their
laptops somewhere and they can’t to this unless you provide a physical address.
Even if you repair laptops at home and you don’t want to be disturbed all the
time, you still have no excuse. Maybe some possible clients will come to you at
inappropriate hours, but you will gain many clients due to this decision and
the advantage will be significant
.
3. Promote your
business
A business no one hears about is useless. You don’t
have to invest too much in the beginning, but some flyers will help a lot and
so will do the logos that you can place on your cars.
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